Your Health Comes First
myduke® is an Australian clinical health service established to support adults seeking smoking cessation support within a regulated and medically supervised framework.
Simplifying the Pathway to Quit
Following changes to Australia's regulations, many people who smoke have been required to navigate complex medical, pharmacy, and compliance processes when seeking support to quit. myduke® was developed to simplify this pathway while maintaining the safeguards required under Australian law.
The platform focuses on structured clinical review, transparency, and regulatory alignment to support informed decision-making in the context of smoking cessation and nicotine dependency.
myduke® operates within Australia's public health framework, which prioritises harm reduction for adult smokers while limiting inappropriate access. The service is designed to support adults who are seeking alternatives to combustible cigarettes as part of a broader smoking cessation approach.
Clinical Stabilisation
Replace cigarettes with a regulated alternative
- 01. Doctor determines your nicotine strength
- 02. Pharmacy-dispensed products only
- 03. Body adjusts to controlled intake
Managed Reduction
Gradually lower your nicotine over time
- 01. Evidence-based tapering protocol
- 02. Personalised step-down intervals
- 03. Regular clinical checkpoints
Therapeutic Freedom
Complete cessation of nicotine use
- 01. Physical dependence systematically reduced
- 02. Behavioural patterns addressed
- 03. Ongoing support available
Our Standards
Our Clinical Advantage
At the centre of the myduke® model is a secure clinical assessment for nicotine dependence, reviewed by independent Australian-registered doctors — ensuring every pathway is personalised, evidence-based, and fully compliant.
AHPRA-Registered Doctors
Regulatory Compliant Framework
Secure Medical Data
Australian Owned & OperatedEligible adults complete an online medical questionnaire, which is reviewed by an independent Australian-registered doctor. This process supports adults seeking smoking-cessation treatment options tailored to individual circumstances, in line with professional standards and public health guidance. Practitioners exercise independent clinical judgement.
Beyond the initial assessment, myduke® provides ongoing oversight of your treatment journey. Our dedicated support team and clinical records ensure that your progress and usage history are monitored in accordance with regulatory obligations and clinical standards, helping you stay informed as you manage your treatment.
Built with compliance at its core, myduke® integrates medical review and access controls in accordance with regulators and state-based requirements. This ensures a consistent service for adults seeking structured support, in alignment with regulatory and public health obligations.
Every decision is made with your health as the priority, in alignment with clinical standards and individual care needs.
Our model is grounded in proven harm-reduction strategies and established clinical protocols.
All treatments are fulfilled by authorised Australian pharmacy partners in accordance with applicable Australian regulatory requirements.
Your medical information is protected by robust security standards. Retention periods, deletion procedures, and data handling processes are managed in strict adherence to privacy obligations.
Why Choose Us
The myduke® Standard
See how our clinical care model compares to standard online clinics.
FAQs
Your Questions Answered
myduke® supports adults 18+ seeking help with nicotine dependence or quitting smoking. Access is provided under medical supervision in line with Australian regulations.
Nicotine dependence occurs when the body becomes accustomed to regular nicotine exposure, leading to cravings or withdrawal symptoms when use is reduced or stopped. It is a recognised health condition and can affect people differently depending on usage patterns, duration, and individual factors. Clinical assessment can help determine appropriate support options.
Quitting smoking can be difficult due to both physical dependence on nicotine and behavioural habits developed over time. Triggers such as stress, routines, and social environments can also play a role. Many people benefit from structured support, education, and clinically guided approaches to help manage these challenges.
It is generally recognised that stopping smoking can be beneficial at any stage. Many people choose to seek support later in life, often with guidance from healthcare professionals. The most appropriate approach varies between individuals and should be based on personal health circumstances and clinical advice.
To begin, adults complete a secure online medical questionnaire. This gathers relevant health and smoking history and forms the basis for a clinical assessment for nicotine dependence. The information is then reviewed by an independent Australian-registered doctor.
Yes. Our digital platform is designed for adults across Australia, including regional and remote areas. There's no need to visit a clinic or pharmacy in person to get started.
No. Only prescriptions issued through myduke’s authorised prescribers can be used. This ensures treatment is managed through a consistent clinical pathway in line with regulatory and professional standards.d.
Medicines cannot be returned for change of mind once dispensed, due to legal and safety requirements.
Patients located near the dispensing pharmacy in Melbourne may arrange to collect their order directly. All pickups must be coordinated with our patient services team and pharmacy.
No. Prescribed medicines cannot be returned or refunded once dispensed, as legislation prohibits it. This is a safety and quality safeguard, not a commercial policy.
Inspect your order when it arrives. If you receive something that’s incorrect or appears damaged, contact our patient services team promptly.
Yes. The myduke digital platform is designed to provide structured smoking cessation support to adults across Australia. The online assessment and clinical review process enable people in regional or remote locations to receive guidance from registered healthcare professionals.
Each assessment is reviewed individually by an independent Australian-registered doctor. Treatment recommendations are based on clinical factors, nicotine dependence history, and personal circumstances to support safe and evidence-informed decision-making.
myduke does not manage private health insurance claims. Whether costs can be claimed depends on your individual policy and insurer rules. Contact your insurer directly for clarification.
In Australia, strict regulations govern the advertising of prescription medicines. Pricing and product details cannot be provided until a clinical assessment has been completed and reviewed by a registered doctor..
Nicotine products are provided within regulated pathways for adults residing in Australia. Prescriptions and supply are subject to Australian health regulations, and eligibility may differ for non-residents.