What is the My Duke Pharmacy?

What is the My Duke Pharmacy?

My Duke Pharmacy is a registered Australian pharmacy, owned and operated in Melbourne, with one mission: to help people quit smoking. If you sign up with myduke®, you’ll be able to purchase nicotine vaping products and other cessation aids through My Duke Pharmacy. 

The safer pathway to quit

When it comes to smoking cessation aids, particularly nicotine vaping products and prescription medication, it’s important to go through reputable channels and suppliers.

My Duke Pharmacy adheres to the most stringent manufacturing standards, and we source all our products from reputable suppliers. All vaping products dispensed by myduke® meet the highest possible standards and levels of compliance, so you know you’re getting a reputable, legal product. 

myduke® and My Duke Pharmacy are also committed to the transparent, safe and efficient provision of services. We welcome questions and requests for further information. The idea is to give you an informed choice, and base your quitting journey on the best possible medical advice.


In 2021, Australia’s Therapeutic Goods Administration brought in Therapeutic Goods (Standard for Nicotine Vaping Products (TGO 110) Order 2021 (TGO110)). Bit of a mouthful, but it changed the game for vaping products in Australia. The new order laid out minimum safety standards and quality requirements for nicotine vapes. Some of these include:

  • what information is needed on the product’s label.
  • what child-resistant packaging is needed.
  • limits on the concentration of nicotine in the product, and for actual nicotine concentration to reflect what’s on the label.
  • ingredients that are prohibited in these products.
  • records that need to be kept by the Australian sponsor for the product.

My Duke Pharmacy products all conform to the TGA’s new safety standards. 

Are you an authorised prescriber?

Yes, My Duke Pharmacy is a licenced pharmacy, and we’re authorised to dispense nicotine vaping products as part of your smoking cessation plan. However, we can only do this if you’re a verified patient and your order is accompanied with a prescription from an Australian Authorised Prescriber. For most customers, this isn’t a big problem, since My Duke handles the whole prescription process from start to finish. 

What’s your process?

We want to make quitting as simple and safe as possible. Here’s how myduke® works.

Step 1: Create an account. Sign up to myduke® and request a prescription. It only takes a few minutes. 

Step 2: Get approval. Our doctors will check your eligibility. If approved, you’ll get your script within 24 hours. 

Step 3: Find a product. Browse the My Duke online pharmacy and choose your quitting products. 

Step 4: Place your order. If it’s your first order, our pharmacist will be in touch to validate your ID. 
Step 5: Shipping. All orders are shipped express via Australia Post. We offer free shipping over $50. You’ll also need to sign to receive this order.

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